IT Support Outsourcing Services
IT Outsourcing

IT Support Outsourcing Services

One service meets your work needs: cloud services, email, firewall and IT support, billed monthly per user.

Overview

One service meets your work needs

Handle your daily work needs with just one month's fee, without investing a large budget; choose cloud services, email, firewall and IT support services as needed.

Timway has a dedicated team of experts. In addition to daily computer technical issues, they also assist in managing equipment, providing a one-stop IT service solution.

Timway IT Support Outsourcing Services
Plans

Comprehensive IT Support Service Plans

Daily computer support, antivirus software, and even enterprise firewalls and cloud services can be included in the plan; services can also be adjusted according to actual needs, improving work efficiency with a more flexible budget.

  • Basic Protection

    Basic Protection

    Technical Support
    • Basic Technical Support / IT Support
    • Unlimited on-site repairs / remote support
    • Regular smart backup service and system operation status monitoring
    • Dedicated technical support team
    • Emergency temporary hardware service
    From HK$98.00 Per user / per month Apply now
  • Advanced Protection

    Advanced Protection

    Basic Protection + Email, Firewall
    • Large enterprise mailbox
    • Enterprise-grade spam filtering
    • Network virus and threat defense
    • Application and network behavior control
    • Work-from-home user connectivity (VPN)
    From HK$188.00 Per user / per month Apply now
  • Comprehensive protection

    Comprehensive protection

    Advanced protection + Office, cloud services
    • Office cloud services
    • Complete Office programs
    • 1TB cloud storage
    • Video conferencing
    • Cloud collaboration services
    From HK$238.00 Per user / per month Apply now
Plan description
  1. The above are reference service plans. Timway will determine the final price based on the service and requirements you ultimately choose.
  2. For emergency temporary hardware borrowing, products and models will be provided by Timway subject to inventory availability, and Timway has the final decision.
  3. Service plans for at least five or more computers
  4. Customers may choose monthly, quarterly, or other payment methods
Advantages

Advantages of IT managed services

Unlimited support, a dedicated team, security and cloud services, with monthly or quarterly payment options.

  • 01

    Unlimited on-site repairs / remote support

    Whether for user or information security issues, unlimited on-site repairs or remote support are available, with IT support services provided by the Timway team.

  • 02

    Dedicated technical support team

    Timway has a professional technical team to provide customers with technical management and support solutions.

  • 03

    Cloud service applications

    No need to manage different cloud service licenses yourself; they can be handled within the same support service.

  • 04

    Enterprise-grade security protection

    Whether antivirus software or firewalls, they are designed to protect information security, with no need to invest a large budget for this.

  • 05

    Extended support hours

    IT support services can be provided from 8:00 a.m. to 12:00 midnight, reducing the impact of IT issues on work.

  • 06

    Long-term planning

    Planning and recommendations can be provided according to business development.

  • 07

    Flexible expense control

    Services can be changed or equipment upgraded according to usage needs, with no need to purchase a large amount of new hardware all at once.

  • 08

    Flexible payment methods

    Offers monthly or quarterly payments, no need to pay in one lump sum.

Inquiry

Application or Enquiry Form

After selecting a plan, fill in the information and we will follow up as soon as possible. Inquiry: (852) 2549 7978 or email info@timway.com.

Contact Information
Service Options
Please select a plan *

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For any enquiries, please call (852) 2549 7978 or email info@timway.com

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